Optivest Health Services, a leading medical scheme and health cover consultancy, is seeking a Client Services Manager at the head office in Durbanville. This role will report to the Head: Customer Engagement, as part of the Customer Value proposition portfolio and take full responsibility for service design and delivery within MedXpert, the service division of Optivest Health Services. You will manage day-to-day responsibilities of the Client Services Team, actively hold and manage relationships with Service providers and stakeholders, and drive the overall Customer satisfaction objectives and contracted deliverables.
To ensure success in this role, the ideal candidate should demonstrate excellent active listening and communication skills, good personal presentation, politeness, and tact, and be able to function in a high-pressure environment. The noteworthy client services manager should provide timely solutions to client’s problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests, and assist in developing marketing material and sales strategies.
MINIMUM EDUCATION, QUALIFICATIONS, EXPERIENCE REQUIRED:
REMUNERATION AND BENEFITS
Remuneration and benefits of this role will be commensurate with that of an industry related role of this size, responsibility and level of operation.
All parties agree that they will comply with POPI regulations and process all the information and/or personal data in respect of the services being rendered in accordance with the said regulation and only for the purpose of providing the Services set out in the agreement to provide services.
It is confirmed that by submitting information to Optivest Health Services Careers Portal, irrespective as to how such information is submitted, you consent to the collection, collation, processing and storing of such information and the use and disclosure of such information in accordance with POPI.
Optivest Health Services Careers, all the parties to this agreement, the service provider’s employees and the client’s employees and any subsequent party/parties to this agreement acknowledge and confirm that;
Further it is specifically agreed that Optivest Health Services will use its best endeavours and take all reasonable precautions to ensure that any information provided, is only used for the purposes it has been provided.
To apply, send your CV and supporting documents to firstname.lastname@example.org. Please indicate clearly the position you are applying for.