ABOUT THE EMPLOYER
Optivest Health Services is a leading national consultancy, specialising in providing objective, independent and focused health cover solutions to individual members and medium to small employer groups.
At Optivest, medical schemes and medical-scheme-related products are our speciality. It is our vision to enable all South Africans to get medical cover that suits their individual and family needs, while saving them money.
ABOUT THE POSITION
We have an exciting opportunity for a Sales Manager to lead the planning, execution, and achievement of direct retail sales targets.
This role involves the hands-on, daily management of a team of sales consultants. The ideal candidate will demonstrate strong capabilities in performance management, coaching, and developing consultants to consistently meet and exceed their objectives.
Main job tasks and responsibilities
- Set individual sales targets with sales team
- Co-ordinate sales action plans for individual salespeople
- Oversee the activities and performance of the sales team
- Ensure the sales team have the necessary resources to perform properly
- Monitor the achievement of sales objectives by the sales team
- Liaise with other departments to ensure achievement of sales objectives
- Evaluate performance of sales staff
- Provide feedback, support and coaching to the sales team
- Plan and direct product and sales training
- Co-ordinate and monitor online sales activity
- Investigate lost sales and customer accounts
- Generate timely sales reports
- Analyse data to identify sales opportunities
- Manage Lead pipeline and associated SLA’s
- Monitor and ensure proper usage of processes and systems
Key competencies
- Exceptional written and verbal communication skills
- Strong leadership and people management capabilities
- Excellent organisational and planning skills
- Results-oriented and highly target-driven
- Skilled in problem analysis and effective problem-solving
- Sound decision-making abilities
- Innovation
- Innovative mindset with a drive for continuous improvement
- Ability to remain calm and effective under pressure
- Demonstrates sound judgement and critical thinking
- Strong client service orientation
- Proven team leadership skills with the ability to inspire and motivate
- Effective information management and data interpretation skills
- Flexible and adaptable in a dynamic, fast-paced environment
Experience and qualifications
- Minimum of 3 years Sales Management/Supervisory experience, preferably in a Call Centre environment.
- Financial and Health Insurance experience (advantageous)
- Regulatory knowledge and compliance with FAIS and FICA legislation (advantageous)
- RE5 Certificate.
- RE1 Certificate (advantageous)
- NQF Level 5 or higher relevant qualification.
Remuneration
- Basic salary plus monthly incentives
- Annual Performance Bonus
- Pension Fund
To apply, send your CV to vacancies@optivest.co.za. Please indicate clearly for which position you are applying for.