Dedicated and Ongoing Support

Employees often struggle to make sense of complicated medical scheme jargon and terms like PMBs, ICD10 codes, DSPs, etc. To assist employees can rely on a dedicated Client Service Consultant who will deal with all their medical scheme and other related health cover product queries.

 

These services include:

  • Negotiating with the scheme regarding unpaid or incorrectly paid claims
  • Assistance with registration of chronic medication
  • Support with registration or de-registration of dependents
  • Assistance with managing the members’ full health cover portfolio (medical scheme, gap cover, loyalty programmes, health cards, etc.)

 

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Our Vision

At Optivest, medical schemes and medical scheme related products are our speciality.
It is our vision to enable all South Africans to get medical cover, that suits their individual and family needs while saving them money.