Privacy Statement

Optivest is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Optivest Web site and governs data collection and usage. By using the Optivest website, you consent to the data practices described in this statement.

 

Collection of your Personal Information

 

Optivest collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Optivest also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favorites.

 

There is also information about your computer hardware and software that is automatically collected by Optivest. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Optivest for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Optivest Web site.

 

Optivest encourages you to review the privacy statements of Web sites you choose to link to from Optivest so that you can understand how those Web sites collect, use and share your information. Optivest is not responsible for the privacy statements or other content on Web sites outside of the Optivest and Optivest family of Web sites.

 

Use of your Personal Information

 

Optivest collects and uses your personal information to operate the Optivest Web site and deliver the services you have requested. Optivest also uses your personally identifiable information to inform you of other products or services available from Optivest and its affiliates. Optivest may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

 

Optivest does not sell, rent or lease its customer lists to third parties. Optivest may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Optivest may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Optivest, and they are required to maintain the confidentiality of your information.

 

Optivest keeps track of the Web sites and pages our customers visit within Optivest, in order to determine what Optivest services are the most popular. This data is used to deliver customized content and advertising within Optivest to customers whose behavior indicates that they are interested in a particular subject area.

 

Optivest Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Optivest or the site; (b) protect and defend the rights or property of Optivest; and, (c) act under exigent circumstances to protect the personal safety of users of Optivest, or the public.

 

Use of Cookies

 

The Optivest Web site use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

 

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Optivest pages, or register with Optivest site or services, a cookie helps Optivest to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Optivest Web site, the information you previously provided can be retrieved, so you can easily use the Optivest features that you customized.

 

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Optivest services or Web sites you visit.

 

Security of your Personal Information

 

Optivest secures your personal information from unauthorized access, use or disclosure. Optivest secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

 

Changes to this Statement

 

Optivest will occasionally update this Statement of Privacy to reflect company and customer feedback. Optivest encourages you to periodically review this Statement to be informed of how Optivest is protecting your information.

 

Contact Information

 

Optivest welcomes your comments regarding this Statement of Privacy. If you believe that Optivest has not adhered to this Statement, please contact Optivest at info@optivest.co.za. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Optivest only operates in the health cover environment. Medical schemes and medical scheme related products are our speciality. Our main objective is to assist and support our employer groups and the individual medical scheme member with ongoing support and access to the best products available.